Your gateway to exceptional travel experiences in Saudi Arabia and beyond.
Explore PackagesThis Privacy Policy describes how Al-Masaif Travel & Resorts ("we," "us," or "our") collects, uses, and shares information collected through our online platform. We are committed to protecting the privacy of our users and adhering to all applicable data protection laws, including the GDPR.
We collect information you provide directly to us, such as when you book a travel package, register for an account, contact us, or participate in surveys. This information may include your name, contact details (including email address and phone number), payment information, travel preferences, and other information relevant to the services you request. We also automatically collect information through your use of our online platform, such as your IP address, browser type, operating system, referring URLs, and information on how you interact with our site. This information may be collected using cookies and similar technologies.
We use the information we collect to provide and improve our services, process bookings, communicate with you, personalize your experience on our site, and comply with legal obligations. We may use your information to send you marketing communications about our services, but only if you have opted in to receive such communications. You can opt out at any time.
We may share your information with third-party service providers who assist us in operating our online platform and providing our services. These providers are contractually obligated to protect your information and use it only for the purposes we specify. We may also disclose your information if required to do so by law or legal process.
You have certain rights regarding your personal information, including the right to access, correct, delete, or restrict the processing of your information. You can exercise these rights by contacting us at the address below. You also have the right to data portability and to lodge a complaint with a supervisory authority.
We take appropriate measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.
We may update this Privacy Policy from time to time. We will post any changes on our website.
If you have any questions about this Privacy Policy, please contact us at:
Al-Masaif Travel & Resorts
123 Al-Madinah Road, Suite 201
Jeddah, Makkah 23442
Saudi Arabia